The most comprehensive and future-proofed set of products to enhance the passenger journey. Supported by accurate, reliable, shared real-time data, our solutions facilitate collaborative decision-making and lead to the optimization of resources and sustainable
processes. Welcome to the unparalleled collaborative power of SITA Operations at Airports.

6 Feet The future frictionless airport experience must involve safety and distancing. We can help.
Over 150 Global deployments including 90 airports, 50 airports using ground handling, 9 multi-airport environments, and 8 airlines
Over 70 years ago, SITA was born to share data, so collaboration is in our DNA.

Experience the collaborative power of SITA Airport Operations

Optimize operations and resources

Optimize operations and resources

Simplify complex processes and make better, more informed decisions by automating routine processes.

Optimize operations and resources

Optimize operations and resources

Simplify complex processes and make better, more informed decisions by automating routine processes.

2,000+ IT specialists and field engineers

2,000+ IT specialists and field engineers

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Industry application

Industry application
Airports are where great journeys begin

Airports are where great journeys begin

SITA leads the world in airport operations, and we are committed to helping you create safer, easier travel, anywhere. From check-in to arrival, we’re creating frictionless, stress-free and fully autonomous passenger journeys.


We apply our expertise and knowledge to make airport operations smarter and more efficient, significantly contributing to sustainable air travel.

Innovation that’s tried, tested and trusted by world-leading airports.

Innovation that’s tried, tested and trusted by world-leading airports.

  • Trusted by Global Airports – SITA powers over 3,000 biometric touchpoints across Asia, including PEK and 14 airports in India.
  • Proven Efficiency – At Frankfurt Airport (FRA), Star Alliance Biometrics boosted throughput by 30%.
  • Meeting the Highest Standards – SITA supports U.S. CBP’s Biometric Exit mandate with 1,200+ touchpoints in leading U.S. airports.

A seamless, enjoyable, informed and worry-free airport experience isn’t just a vision - SITA Operations at Airports is making it a reality

To operate smoothly, efficiently and sustainably, airport decision-making must be collaborative and founded on a complete, reliable source of shared, real-time actionable information. For airports, airlines and ground handlers, the challenges are many and varied.

SITA Airport Management

Product

Efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making

  • API available
  • Sustainable Aviation

SITA Passenger Information

Product

Enhancing the passenger journey with accurate and timely information

  • API available
  • Sustainable Aviation

SITA is committed to delivering service excellence

Explore SITA services

Related resources

Airport Management brochure

SITA Airport Management helps efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making.

Brochures

Minding the distance

Learn how airports and airlines can adapt to the 'new normal' by managing passenger checkpoints, ensuring proper spacing and adapting to changing processes and health regulations.

White papers

SITA Passenger Information

SITA Passenger Information helps enhance the passenger experience via versatile, integrated display management tools and intrinsic audio-visual messaging. It can help you to improve the passenger experience, grow non-aeronautical revenues and enhance airport brand image.

Brochures

Real-world impact

Explore all customer stories
Real-world impact

Newcastle Airport’s Growth Transformation, supported by SITA Flex Essentials

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Newcastle Airport’s Growth Transformation, supported by SITA Flex Essentials

Where does it come from?

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Where does it come from?
Being a responsible business makes us a better business

Being a responsible business makes us a better business

We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.

Discover more

Need help with our products?

Book an exploration session and learn more about how SITA Airport Management can improve you passenger flows and if it’s right for you. Or talk to our team for more information.
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