SITA Bag Journey is a global baggage data repository application available to airlines and airports over the SITA ATI Cloud. From a bag’s check-in to arrival, it provides full end-to-end tracking information and shares this data with airlines and airports.

WorldTracer® integration

WorldTracer® integration

SITA Bag Journey screens show the entire bag history, including transactions recorded in WorldTracer® during the bag repatriation process. The Bag Journey user does not need to check other applications to see all of the bag’s details.

Seamless integration with your own applications

Seamless integration with your own applications

The SITA Bag Journey API integrates with other applications and allows you to plug historical and real-time baggage tracking data into existing applications.

IATA Resolution 753 compliance

IATA Resolution 753 compliance

SITA Bag Journey offers a cost-effective way of complying with IATA’s baggage tracking Resolution 753. It helps airlines keep a record of their baggage handling at check-in, baggage transfer between carriers, at loading and upon delivery on arrival.

Supported by SITA Global Services

SITA Bag Journey is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

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From beginning the proof of concept with SITA Bag Journey, we have seen a drastic reduction in lost and delayed bags. In instances where mishandling occurred, we were able to obtain the information from the solution, to efficiently and quickly resolve and close the claim.

- John Fowler, Senior Director with responsibility for Customer Service, Bahamasair

Product Resources

Not ‘lost’ lost

Baggage IT Insights 2025

Most bags are back where they belong

within 48 hours!  

Surveys & reports

SITA Bag Journey

SITA Bag Journey is a fully managed end-to-end baggage tracking platform, using existing networks. It is a ready-to-go, cost effective solution for complying with IATA Res 753.

Use cases

Baggage Performance Visibility: Top 5 tips

Guides

SITA Bag Trac

SITA Bag Trac is a vital option in an end to end baggage tracking regime. It is ideal for airlines or airports that need to scan arrival and/or transfer bags to comply with IATA Resolution 753.

Use cases

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