Automate up to 80% of your mishandled baggage reflighting

Handle peak baggage volumes with minimal staff. Automation replaces manual routing, reuses original bag tags, and slashes labor expenses for airlines.
$500K potential annual savings
-67% staff required for bag reflighting
500+ airlines use WorldTracer®
Save up to $500k annually through automation

Save up to $500k annually through automation

Reduce check-in and boarding times by verifying travelers before they arrive at the airport, improving turnaround and operational efficiency.
Automate up to 80% of mishandled bag reflighting

Automate up to 80% of mishandled bag reflighting

Handle peak volumes without adding headcount, reduce processing time per bag, and minimize disruption risk at transfer points.
Keep travelers informed with proactive notifications

Keep travelers informed with proactive notifications

Automatically update passengers on delays, enable baggage hall bypass, provide real-time tracking, and offer direct baggage delivery.
Connect with existing systems without platform changes

Connect with existing systems without platform changes

Effortlessly connect with DCS, BRS, and BHS systems worldwide and works with any major airline or airport platform for instant baggage reflights.
Features

Built to work in the real world

  • IATA Resolution 755 and RP 1745 compliant with full industry messaging standards for global interoperability and regulatory adherence.
  • Reflights bags on original bag tags without retagging, eliminating rush tag costs, reducing paper waste, and saving processing time.
  • Platform-agnostic integration with DCS, BRS, and BHS systems using SITA Bag Message (Type-B) as the backbone for swift deployment.
  • Automated flight routing engine analyzes flight schedules and suggests optimal connections without human intervention, even during disruptions.
  • Real-time passenger notification system integrated with communication channels to automatically inform travelers of delays and delivery status.
Built to work in the real world

Choose the license that best serves your needs

SITATEX Online is available in two license types, designed to serve organizations of different sizes and operational structures.
Choose the license that best serves your needs
Single user license

Single user license

  • Easy-to-access messaging for smaller organizations
  • Reliable operational messaging without complex administration
  • Ideal for airlines, ground handlers, and air transport professionals
Card Choose the license that best serves your needs Schedule a free consultation
Single user license

Single user license

  • Easy-to-access messaging for smaller organizations
  • Reliable operational messaging without complex administration
  • Ideal for airlines, ground handlers, and air transport professionals
Card Choose the license that best serves your needs Schedule a free consultation
Case study

Swiss Airlines set a new standard at Zurich Airport with an 80% automated reflight success rate

Discover the story behind faster resolutions for mishandled bags and smoother operations at Zurich Airport.
Swiss Airlines set a new standard at Zurich Airport with an 80% automated reflight success rate

One platform. Four departments aligned. Zero data silos

Eco Mission unifies airline data, emissions, SAF, credits, and regulations in one platform for clear insights, smarter decisions, and automated reporting
  • Automate reporting
  • Track compliance risk
  • Meets emissions standards
  • All from one system
  • Generate audit-ready compliance reports with one click, formatted for each regulation
  • Minimize errors with built-in validation rules and exemption handling
  • Reduce back-and-forth with Ops and Finance by tracking compliance status in one shared platform
  • Generate audit-ready compliance reports with one click, formatted for each regulation
  • Minimize errors with built-in validation rules and exemption handling
  • Reduce back-and-forth with Ops and Finance by tracking compliance status in one shared platform
  • Generate audit-ready compliance reports with one click, formatted for each regulation
  • Minimize errors with built-in validation rules and exemption handling
  • Reduce back-and-forth with Ops and Finance by tracking compliance status in one shared platform
  • Generate audit-ready compliance reports with one click, formatted for each regulation
  • Minimize errors with built-in validation rules and exemption handling
  • Reduce back-and-forth with Ops and Finance by tracking compliance status in one shared platform

Manual recovery of lost bags drives up costs. WorldTracer® Auto Reflight turns loss into gain.

SITA WorldTracer® Auto Reflight is a baggage reconciliation system that automatically reflights delayed bags without human intervention. Our solution can be fully integrated with your existing DCS, BRS, and BHS systems.

No more manual processes. No more delays. Just bags getting back to passengers faster.

Every lost bag is a chance to save with WorldTracer® Auto Reflight

Find out exactly how much you could save when you:

  • Automate bag recovery
  • Speed up your service
  • Cut your expenses
Every lost bag is a chance to save with WorldTracer® Auto Reflight
Trusted by the world's leading airlines and airports
Zurich Airport
Lufthansa
THAI
Case study

Swiss Airlines set a new standard at Zurich Airport with an 80% automated reflight success rate

Discover the story behind faster resolutions for mishandled bags and smoother operations at Zurich Airport.

Return 60% of mishandled bags in just 1.6 days

Looking for automated baggage reflighting, enhanced passenger experiences, and improved operations? It’s in the bag with WorldTracer® Auto Reflight.
  • Up to $500K/year in savings
  • 80% of bags automatically reflighted
  • 2,000 airports use WorldTracer®
“We believe to be able to automatically reflight as much as 70% of Lufthansa’s mishandled bags at Munich Airport. (...) There’s a high potential for other SITA customers to digitize what was previously a totally manual process. ”
Viktoria Rudo Senior Manager at Lufthansa Group
Viktoria Rudo

Tested and trusted around the world

SITA Digital Travel ID helps you unlock operational efficiency, reduce risk, and deliver trusted, swift travel experiences for:
  • Airlines looking to reduce processing costs and improve turnaround times
    Airlines looking to reduce processing costs and improve turnaround times
  • Airports aiming to streamline passenger flow and boost operational resilience
    Airports aiming to streamline passenger flow and boost operational resilience
  • Governments focused on strengthening national security, while ensuring compliance and economic growth
    Governments focused on strengthening national security, while ensuring compliance and economic growth
Tested and trusted around the world

See how much you could save with WorldTracer® Auto Reflight

Use our calculator to find out how much you can save with automated bag recovery.
See how much you could save with WorldTracer® Auto Reflight

Ready to revolutionize mishandled baggage processes?

Book a demo session and learn how WorldTracer® Auto Reflight fits your airline or airport’s operations. Or talk to our team for more information.
Ready to revolutionize mishandled baggage processes?